El Paso Health Department Complaints

Our team of bilingual professionals is dedicated to helping our members and providers.

El paso health department complaints. 5115 el paso dr. This tool is only monitored during normal business hours so any submissions during nights weekends or holidays will not be seen until the next business day. How to submit a complaint against a regulated health facility complaints may be mailed faxed or delivered by phone via the complaint hotline except for a complaint against a licensed abortion center. 5115 el paso drive el paso tx 79905.

El paso health attention. 1504 or toll free at 1 877 532 3778 ext. You can learn more about the fair hearing process here. Some programs will continue providing services monday through saturday.

You or your representative can call el paso health at 915 532 3778 or toll free at 1 877 532 3778. Complaints and appeals department 1145 westmoreland drive el paso tx 79925 tel. We are your local non profit health plan serving el paso and hudspeth counties. If you are not happy with the outcome to your complaint you can complain to the texas department of insurance tdi by calling 1 800 252 3439 or by writing them at.

Beginning september 8 2020 the department of public health hours of operation will be monday through friday 8 00 a m. If you have experienced an illness that you believe is related to consumption of food please call our communicable disease staff at 719 578 3220. Administrative main offices. If you have a complaint you can submit it to the el paso health provider care unit at 915 532 3778 ext.

To report a covid 19 related complaint about an establishment in el paso county please contact us by telephone at 719 578 3167. We take these reports seriously and we prefer that you contact us by telephone. Ep311 is a non emergency service and is not monitored 24 7. Suite a el paso texas 79905 phone.

Please check out our frequently asked questions page to help you understand what services we provide along with contact information for other agencies that provide health related services that are not part of the department. How to submit a complaint. Texas department of insurance. Complaints against abortion centers must be in writing and may be anonymous.

Tell us what you think about our web site our city or anything else that comes to mind. A member services representative will be able to assist you on how to request an appeal. We welcome all of your comments and suggestions.