Durham Water Billing Rates

The region of durham has suspended all water and sewer bill late payment charges and collection notifications for non payment until september 1 2020 the region will offer payment flexibility for customers unable to pay their water and sewer bill on time.

Durham water billing rates. Enter meter readings online. There are several ways to pay your bill. Choose from multiple payment options including e payments. View your billing information online.

Several ways to pay. Receive bills online through paperless e billing. With the new water billing system water bills are now sent daily instead of weekly. Tier 3 water usage charge.

Pay by phone call 919 560 1200 option 1. Questions about bills water meter readings water and sewer accounts and past due accounts can be directed to durham one call at 919 560 1200 or submit a request. Utility payments can be made online at the city s new customer billing and account portal or at the e durham website please note e durham is being phased out and replaced with the new portal. Your water usage may not.

Find water billing rates for the regional municipality of durham. Fixed water usage charge. Because of this change your durham region water bill may have arrived a few days earlier or later than usual. Total water charges.

Volume and service charges for certain customers served by durham county s triangle wastewater treatment plant may vary from this schedule. The department of water management maintains the city s pipes plants and facilities and provides essential services. Tier 1 water usage charge. Total sewer charges.

Tier 5 water usage charge. Call 919 560 1200 or e mail cbsbilling for details if your bill is not calculated per the rates below. More information for more information about the rate structure along with water saving tips you may call durham one call at 919 560 1200 or the department of water management at 919 560 4381 or contact us via email. Our more than 350 water professionals deliver pure clean drinking water to the people of durham 24 hours a day seven days a week 365 days a year.

If your water bill is unmetered and you feel the bills are too high you can ask your supplier to change to a metered bill. Tier 2 water usage charge. Sewer service charge. Seamlessly access the region s website for rate and other water billing information.

Total water and sewer bill. For more information please call us at 905 666 6211 or 1 800 465 6611 or email us. The first is unmetered and calculates a set rate that is decided upon by your home s rateable value. Close old browser notification.

Please note that for customers outside city limits rates and service charges are doubled. Tier 4 water usage charge. The second method is metered where you are billed for the amount of water you use.