Durham Water Billing Cycle

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Durham water billing cycle. Monthly fees are charged at the end of the month for which the bill is generated or following the water sewer billing cycle. We oversee the municipal sanitary sewage systems and help connect existing or future homes to the sanitary sewer system or the water supply system. If after reviewing your bill you feel it is incorrect you may call a customer service representative for assistance. A city councilman responded sharply friday after hearing some durham residents had received water bills with charges hundreds of dollars more than normal.

For more information please call us at 905 666 6211 or 1 800 465 6611 or email us. The department of water management maintains the city s pipes plants and facilities and provides essential services. Products such as utility expense management vacant billing and cost recovery and resident payment processing show that we are committed to helping you recover the cost of utilities. Unusually high readings are double checked before bills are mailed.

To have your billing frequency changed contact durham one call at 919 560 1200. The region of durham operates and maintains our water and sewage infrastructure we supply safe drinking water to customers across the region. The water meter measures the amount of water your home uses. With mydurhamwater you can now.

When the meter needs replacing the region or our contractor neptune technology group will contact you to change it. Payment is due 21 days after the billing date on your statement. Visit the customer billing services page to find info about setting up or discontinuing service and to find additional options to pay your water bill. View your billing information online receive bills on line through paperless e billing choose from multiple payment options including e payments.

A key feature of the new water billing system is a self service customer portal mydurhamwater that provides enhanced water and sewage billing services. Our more than 350 water professionals deliver pure clean drinking water to the people of durham 24 hours a day seven days a week 365 days a year. You will receive a letter and must book an appointment. We use it to calculate your water bill.

Bills are processed on a monthly basis the next business day after the water meter is read. The region of durham has suspended all water and sewer bill late payment charges and collection notifications for non payment until september 1 2020 the region will offer payment flexibility for customers unable to pay their water and sewer bill on time.