Durham Nc Water Bill Phone Number

Through a simple online process you can apply for up to 240 in assistance per year if you are having a documented hardship have past due bills and are in.

Durham nc water bill phone number. Pay at western union. Dial durham one call at 919 560 1200 press option 1. Water management response to covid 19. The interactive voice response system will walk you through the process.

The durham city water department located in durham nc is an utility company that operates the public water system. To remain operational the city must receive water payments and there are resources and options for those experiencing hardship. The water department or water utility provides potable tap water to residential customers businesses and others in durham county. Contact us for information about city services such as waste collection recycling potholes street repairs litter unsightly properties water and stormwater services maintenance of city property city events and much more.

To start water service at a property you re buying or already own you can file a request online or contact durham one call at 919 560 1200. Durham water to resume cutoffs for nonpayment on september 16 the city has returned to regular water billing practices and will resume cutoffs for nonpayment starting september 16. Have your utility bill handy as you will need your 12 digit account number to ensure your payment is posted to the correct account. Starting service for renters and leasers if you are renting or leasing the property for which you re requesting services before setting up your account you ll need to provide customer billing services with a valid copy of your lease and pay the required deposit.

Visit the customer billing services page to find info about setting up or discontinuing service and to find additional options to pay your water bill. It cannot be used for penalties and fees. For more information about payments the water hardship fund or other community resources that may offer financial support please select one of the options below or contact us through durham one call at 919 560 1200. The interactive voice response system will walk you through the process.

Call 919 560 1200 to reach english or spanish speaking representatives who will answer your questions dispatch a service request connect you to the appropriate department or complete the online request form which will be processed within one business day. Have your utility bill handy as you will need your 12 digit account number to ensure your payment is posted to the correct account. How can i pay my city of durham utility bill by phone.